Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@fizzydelivery.ca

Our canisters fit SodaStream, Drinkmate, Aarke, Ninja Thirsti and Fizzpod machines and you can use the syup with any home carbonators, flat or sparkling water. We now refill the new quick connect sodastream cylinders as well. 

We source the highest quality beverage-grade CO2 in the country that is over 99.9% concentrated.

If you have emtpy cylinders to return, please select standard Exchage Refill Cylinder. 
If you don't have empty cylinders to send back please select Extra Cylinder
If you have the standard screw top cylinders, which most are, please select the Orange cap cylinders
If you have the new pink quick connect cylinders, please select the pink quick connect cylinders

Nope. When ordering, just let us know where the canisters will be. And don’t forget to leave them out! When checking out let us know where to find your empties.

If you live in a condo, you can leave the canisters with your concierge.

Deliveries are every Tuesday between 10am-5pm. 

GTA CO2 + Syrup Deliveries - Tuesdays between 10am and 8pm. Order cutoff Monday at 9am. Reminders will be sent from courier the night before and a tracking link the morning of. 

Ontario Syrup Deliveries (non-CO2)- Fridays. Order cutoff Wednesday at 8pm. Reminders will be sent from courier the night before and a tracking link the morning of.

GTA Syrup Only Deliveries - If you missed the Wednesday cutoff for Friday deliveries across Ontario but place your order by Friday we will include it in the Tuesday deliveries. Orders placed on the weekend will be included in the Friday syrup deliveries. 

Canada Wide Syrup Shipping- Regular shipping through Canada Post or Canpar is available across Canada. Order prep is 1-2 business days. You will receive an email with tracking when your order is being prepared.

Our delivery only works on an exchange basis and a text reminder goes out the night before. If your empties are not left out please let us know as soon as possible so we can cancel the delivery. If you do not notify us in time your order will be rescheduled for the following week with an additional delivery $5 fee.

We carry only premium quality 5:1 (4:1 for juice, 7:1 for low-cal) syrups. The store bought SS syrup is very over concentrated (18:1+) with added sweeteners which affect the flavour and quality. Even the SS "Pepsi" isn't the authentic Pepsi. This means that you will get a far better tasting soda right at home just like that comes out of your favourite Coke or Pepsi can. 

YES! You only carbonate water with the SodaStream (unlike the Drinkmate) and add the syrup afterwards.

The colder and more carbonated your water is the less syrup you'll use. For 5:1 ratio start with about 160ml to make a 1L bottle and adjust up/down from there, or about 3-4 pumps with our syrup pumps. Juices can vary and have a ratio listed under each flavour. Each 5:1 ratio 2L of syrup will make 12L+ of 1L bottles or equivilant to 34+ cans. 
At the end of the day it's based on your personal preference, experiment with how many pumps works for you.

Why am I using more syrup than the Sodastream syrup? Our name brand and private label syrups are premium quality straight from the factory at 5:1 ratio for the best flavour. SodaStream syrup has been overly concentrated at around 17:1 which is why the flavour isn't the best quality.

Since concentrate is very stable and can easily last a year, only the juices should be used within around 9 months. It does not need to be refrigerated.